EU Service Plans & Extended Guarantees

[inventor32]

Anyone else from Europe tried accessing their online service Plans & Extended Guarantees?

I'm logged in fine with my Honda ID but get

Access to anypoint-api.prod.honda.eu was denied

This smacks of needing someone from IT!
I contacted the Honda care Administration team but got a polite reponse:
"Unfortunately, this is not something we handle or have access to. We are a third-party administrator, Assurant, which administers Honda's plans once they have been set up by the retailer."

I may try contacting Honda retailer or Honda UK directly (a suggestion from Assurant).
Will keep you posted if anything bears fruit.

 

[inventor32]

My dealer confirmed that I was now enrolled in the 'FIVE Service Plan' & 'Customer Care Package'
which I understand is standard for all new UK Hondas purchased after 1st April 2026.
I collected the car 13th March and at the time the warranty was different, which may account for why my previous plan was cancelled.